khit-group Toll: 1800-986-4152

Website Maintenance

Website Maintenance comprises all the activities needed to ensure the operational integrity of your website or intranet. In other words, it is about doing all the things needed to make sure your site runs smoothly and according to plan.

The activities from which Website Maintenance is composed are:

  • Website Publishing: To keep content up-to-date.
  • Website Quality Assurance: To spot errors on a site.
  • Website Feedback Monitoring: To manage communication with website visitors.
  • Website Performance Monitoring: To measure success.
  • Website Infrastructure Monitoring: To supervise hosting.
  • Change Control: To manage technical and other changes in a coordinated way.

The variety of roles on such a team is usually quite broad and may include the following:

  • Website Maintenance Team Leader
  • Publishing Representative (Editor)
  • Quality Assurance Representative
  • Feedback Monitoring Representative
  • Website Performance Representative
  • Infrastructure Monitoring Representative
  • Change Control Representative